At Vodacom Tanzania you will be responsible for the administration and management of contact centre system, IVR, digital care and social media channels including Knowledge base portals for the agents servicing the customers and administration of automated testing
Your key accountability and decisions ownership will focus on administration and management of contact centre system by ensuring IVR flows are developed, tested, deployed and continuously evolved as per business requirements and standards without underlying the contact Centre solution. You willing ensuring the customer surveys are sent on timely manner and evolved overtime to meet the customer business needs
Recommended
- Matokeo Ya NECTA: Darasa la Saba,
- Guest Experience Supervisor at Tui Blue Hotel
- TCB Bank Vacancies
- NMB Bank 16Vacancies
- NIT 7Vacancies Tanzania
Vodacom Tanzania is equal opportunity employer welcoming all suitable candidates to join their working team, if you are interested please check the pdf below for more information about these vacancies opportunities announced
About The Author
