Fastlink Safaris Ltd
Fastlink Safaris Ltd is looking for talented and dedicated professionals to join our team! If you have a passion for travel, logistics, and customer service, this could be the perfect opportunity for you. We are hiring for the following positions:
1. Sales and Reservation Officer
Location: Iringa
Reports To: Station Supervisor
Job Overview
As a Sales and Reservation Officer, you will be responsible for promoting and selling travel and tour packages, managing client bookings, and ensuring exceptional customer service. This role plays a key part in maintaining client relationships and driving business growth.
Key Responsibilities
Sales & Marketing:
- Promote and sell travel packages, tours, and related services.
- Meet or exceed monthly and quarterly sales targets.
- Build and maintain strong relationships with clients for repeat business and referrals.
- Identify new business opportunities and support marketing campaigns.
Reservations Management:
- Respond to client inquiries and provide tailored travel solutions.
- Handle bookings for accommodations, transportation, and related services.
- Ensure all reservations are processed accurately and on time.
- Work closely with suppliers to ensure seamless service delivery.
Customer Service:
- Address client inquiries, complaints, and special requests professionally.
- Offer travel advice, including itinerary planning, visa requirements, and travel insurance.
- Follow up with clients post-trip to gather feedback and enhance customer loyalty.
Administrative Tasks:
- Maintain accurate records of bookings, payments, and sales activities.
- Prepare sales and reservation reports as required.
- Ensure compliance with company policies and industry regulations.
Qualifications & Skills
Education:
- Bachelor’s degree or diploma in Tourism, Hospitality Management, Business Administration, Marketing, or a related field.
Experience:
- Experience in sales, reservations, or customer service (preferably in the travel industry).
- Familiarity with booking systems and reservation tools.
Technical Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Knowledge of Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre is a plus.
Other Skills:
- Excellent sales and negotiation skills.
- Strong communication and interpersonal abilities.
- Ability to work under pressure and meet deadlines.
- Fluency in English (additional languages are an advantage).
Work Environment & Benefits
- Office-based with occasional travel for client meetings.
- Flexibility to work extended hours or weekends as needed.
📌 Ready to apply? Click below for full details and application instructions!
2. Load Controller
Department: Logistics
Location: Iringa
Job Type: Full-time
Job Overview
As a Load Controller, you will be responsible for efficiently handling cargo, baggage, and supplies to ensure smooth operations. This role requires strict adherence to safety regulations and company guidelines.
Key Responsibilities
- Load and unload baggage, cargo, and supplies safely.
- Ensure proper handling to prevent damage or loss.
- Follow weight distribution guidelines for safe transportation.
- Operate loading equipment such as conveyor belts and trolleys.
- Report any damaged baggage or cargo to supervisors.
- Maintain cleanliness in loading and storage areas.
- Work closely with the operations team to ensure smooth logistics.
Qualifications & Skills
Education:
- Secondary school certificate (Form IV or equivalent).
Experience & Skills:
- Previous experience in logistics, baggage handling, or warehouse operations is a plus.
- Physical fitness for lifting and carrying tasks.
- Attention to detail for accurate cargo handling.
- Ability to work in a fast-paced environment under tight schedules.
Work Conditions:
- Requires physical effort, including lifting and carrying.
- Work outdoors in varying weather conditions.
- Shift-based work, including nights, weekends, and holidays.
📌 Interested? Click below for full job details and to apply!
3. Check-In Agent
Department: Logistics
Location: Iringa
Job Type: Full-time
Job Overview
As a Check-In Agent, you will be the first point of contact for passengers at the airport, ensuring a smooth check-in process while providing top-notch customer service.
Key Responsibilities
- Greet passengers and assist them with the check-in process.
- Verify travel documents (passports, visas, and tickets).
- Issue boarding passes and baggage tags.
- Inform passengers of flight details, gate changes, and delays.
- Assist with seat selection, special requests, and upgrades.
- Handle passenger inquiries and resolve complaints professionally.
- Coordinate with security, customs, and airline staff.
- Ensure compliance with airline policies and safety regulations.
- Provide assistance to passengers with special needs.
Qualifications & Skills
Education:
- Diploma or equivalent (Bachelor’s degree is a plus).
Experience & Skills:
- Prior experience in customer service, hospitality, or airline operations is preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Fluency in English (additional languages are a plus).
- Basic computer skills and familiarity with check-in systems.
- Professional appearance and positive attitude.
Work Conditions:
- Shift-based work, including weekends and holidays.
- Fast-paced environment requiring attention to detail.
📌 Interested in this role? Click below to view full details and apply
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Why Join Fastlink Safaris Ltd?
At Fastlink Safaris Ltd, we offer an exciting work environment, opportunities for growth, and a chance to be part of a dynamic team. If you have the skills and passion for travel and logistics, we would love to hear from you!
📢 Don’t miss out! Apply now and start your journey with Fastlink Safaris Ltd!
