Website NMB Bank
Bank
Client Service Analyst- Asian Desk at NMB Bank
Location: Dar es Salaam
Job Type: Full-time
website: www.nmbbank.co.tz
Application Deadline: 5th June 2025
NMB Bank is currently hiring for Client Service Analyst- Asian Desk to join their working environment in Dar es Salaam, Tanzania.
Duties and Responsibilities
- Managing and growing client relationships through regular contact and support.
- Monitoring client behavior to reduce dormancy and improve retention.
- Resolving escalated client issues in coordination with internal teams.
- Identifying opportunities for service improvement
- Supporting service recovery and loyalty initiatives.
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Qualifications
- Bachelor’s degree in Business or related
- Three years of working experience in Banking sector while one year in client support
- Good communication skills
- Knowledge of trade finance, wholesale banking and international banking
How to Apply
All candidates should submit their application online by clicking on the link provided below
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