Fastlink Safaris
Location: Iringa
Department: Logistics
Industry: Aviation
Job Overview
Fastlink Safaris is seeking a customer-oriented Check-In Agent to join our team in Iringa. In this role, you will be responsible for ensuring a seamless check-in process for passengers at the airport. Your primary duties will include verifying travel documents, issuing boarding passes, assisting with baggage handling, and providing excellent customer service. This position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities
- Welcome passengers warmly and provide efficient customer service.
- Verify travel documents, including passports, visas, and tickets, ensuring compliance with airline and immigration policies.
- Issue boarding passes and baggage tags while ensuring baggage policies are followed.
- Assist passengers with seat selection, special requests, and possible upgrades.
- Provide accurate information regarding flight schedules, gate changes, and delays.
- Address passenger inquiries and resolve complaints professionally.
- Work closely with security, customs, and immigration personnel when required.
- Ensure strict adherence to airline regulations, safety protocols, and company policies.
- Assist passengers requiring special support, such as those with disabilities or unaccompanied minors.
- Collaborate with airport staff and airline teams to ensure smooth operations.
More new jobs links
- Reservation &; Ticketing Sales Agent – Precision Air
- 4External Sales and Marketing Officers- Mkumbi Investment
- Creative Reporter – Mwananchi Communications Limited
- 13 Job Opportunities at Fortune Paper Group
- TechnicalSolar Sales Representative Job at Chroride Exide
Qualifications & Requirements
Education:
- Diploma or equivalent (a Bachelor’s degree in a related field is an advantage).
Language Skills:
- Proficiency in English is preferred; knowledge of additional languages is a plus.
Experience:
- Previous experience in customer service, hospitality, or airline operations is an advantage.
Skills & Competencies:
- Excellent communication and interpersonal skills.
- Ability to handle pressure in a dynamic environment.
- Multilingual skills are an added advantage.
- Basic computer skills and familiarity with airline check-in systems.
- Willingness to work in shifts, including weekends and holidays.
- Professional demeanor and a positive attitude.
Why Join Us?
At Fastlink Safaris, we offer a dynamic work environment, opportunities for career growth, and a chance to be part of a professional team dedicated to delivering top-notch customer service in the aviation industry.
If you have a passion for customer service and enjoy working in a fast-paced setting, we invite you to apply for this exciting opportunity!
To apply for this job please visit forms.gle.
