Regional Sales Coordinator Job at Jaza Energy

Regional Sales Coordinator – Jaza Energy Inc (February 2025)

Jaza Energy Inc. is a pioneering solar energy startup dedicated to electrifying Sub-Saharan Africa, where over 600 million people still live without electricity.

At Jaza, we believe that a combination of people, technology, and capital can transform communities by providing reliable energy solutions. Our innovative approach involves building solar-powered hubs—community charging stations where customers can rent battery packs to power their homes. Each hub serves hundreds of households and is operated by local women, empowering them as leaders, entrepreneurs, and key drivers of economic growth.

For more information about our mission, visit www.jazaenergy.com.

Job Description

We are seeking a Regional Sales Coordinator to support and expand our operations. This role involves driving customer growth, ensuring operational efficiency, and maintaining high service standards across multiple hubs.

Key Responsibilities:

• Develop and implement quarterly and monthly regional plans to increase the number of active customers per hub, aiming for an average of 150 active customers, $1.5M in monthly recurring revenue, and an ARPU above $2.9.
• Address service interruptions at the hub level and ensure prompt resolution of customer complaints.
• Manage inventory at the hub level, maintaining overstock control and keeping missing packs below 1% at the regional level.
• Ensure zero lost packs by implementing effective inventory management processes (4,5,7 method) and Pack Memos.
• Coordinate with technicians to resolve technical issues and ensure hub uptime.
• Provide training, reinforcement, and coaching to Jaza Stars, Super Stars, Inventory Stars, and Technicians to uphold compliance with operational standards.
• Assign urgent technical issues to technicians to prevent service disruptions.
• Support technicians with transportation and resources to efficiently complete field tasks.
• Enhance customer service at the hub level by resolving charging issues and assisting Jaza Stars with customer complaints.
• Identify growth challenges and propose effective solutions.
• Build and maintain relationships with local government officials and represent Jaza Energy in all legal matters.

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Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• 3-5 years of experience in team leadership and management, preferably in the energy, FMCG, or related industries.
• Strong understanding of operational processes, including inventory management, logistics, and customer service.
• Proven experience in implementing operational procedures and ensuring compliance with company policies.
• Ability to lead, motivate, and develop high-performing teams.
• Excellent coaching and mentoring skills.
• Solid business acumen, including experience in profit & loss management, budgeting, and financial analysis.
• Capacity to develop and execute strategic growth plans.
• Strong customer orientation, with a focus on satisfaction and long-term relationship building.
• Analytical mindset with the ability to interpret data, identify trends, and make informed decisions.

Closing Date:

April 1, 2025

How to Apply:

This is a full-time position. To apply, please submit your application through the link provided below.

Join us in transforming lives through sustainable energy solutions!