Manager, Project Management Office (PMO) – Mwanga Hakika Bank (March 2025)

Location: Tanzania
Job Type: Full-time
Application Deadline: 31st March 2025

About Mwanga Hakika Bank:
Mwanga Hakika Bank Limited (MHB) is a fully-fledged commercial bank proudly owned by local Tanzanians. As part of our commitment to growth and innovation, we are seeking a highly motivated and results-driven individual to join our team as a Manager, Project Management Office (PMO).

This is an exciting opportunity for professionals passionate about project management, digital transformation, and Agile methodologies to lead initiatives that will shape the future of banking in Tanzania.

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Role Overview:

As the Manager, Project Management Office (PMO), you will oversee the bank’s entire project portfolio, including traditional business initiatives and cutting-edge digital innovations. You will play a key role in driving efficiency, ensuring projects align with strategic goals, and fostering a culture of Agile excellence. This position requires a strategic thinker who can lead cross-functional teams, manage stakeholder relationships, and champion digital transformation.

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Key Responsibilities:

Agile Project Governance & Leadership

• Establish and maintain an Agile project governance framework for both traditional and digital initiatives.
• Drive the adoption of Agile methodologies (e.g., Scrum, Kanban) to enhance collaboration, speed, and customer-centric development.
• Act as an Agile coach, guiding teams through sprints, stand-ups, retrospectives, and backlog management.

Digital Transformation & Market Trends

• Identify emerging technologies and industry trends that can enhance the bank’s operations and customer experiences.
• Ensure Agile principles are integrated into digital transformation efforts for rapid prototyping and efficient delivery.

Project Planning & Execution

• Oversee project planning, execution, and delivery, ensuring alignment with the bank’s strategic objectives.
• Manage projects from inception to completion, ensuring scalability and organizational adoption.
• Utilize Agile metrics (e.g., velocity, burndown charts) to track progress and adjust priorities dynamically.

Enhancing Digital Services

• Lead initiatives to improve digital banking experiences and streamline internal processes.
• Work closely with ICT, Business Development, and Operations teams to test and deploy new digital services efficiently.

Stakeholder Engagement & Vendor Management

• Develop proposals and business requirement documents for bank-wide projects.
• Facilitate Agile ceremonies (e.g., Scrum of Scrums) to maintain transparency and collaboration.
• Manage relationships with vendors and service providers, ensuring timely and quality project execution.

Financial & Performance Management

• Conduct cost-benefit analyses and monitor ROI for major projects, particularly digital innovation initiatives.
• Define and track KPIs to measure project success and drive continuous improvement.

Market Research & Data Analysis

• Conduct market research to identify opportunities for product enhancements and process improvements.
• Analyze competitor activities, customer insights, and emerging technologies to inform project priorities.

Collaboration & Continuous Improvement

• Work closely with the Manager of Product Development to align product-specific initiatives with broader transformation projects.
• Promote a culture of continuous learning by conducting Agile retrospectives and scaling best practices.

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Qualifications & Experience:

Required Knowledge & Skills

• Proven experience in Agile project management, backlog management, and sprint execution.
• Strong analytical skills with the ability to conduct market research and process improvement.
• Familiarity with digital banking solutions, industry trends, and core banking platforms.
• Excellent communication skills and the ability to foster collaboration across teams.
• Proficiency in Microsoft Office Suite, Microsoft Projects, and Agile tools (e.g., Jira, Trello).

Personal Attributes

• Self-driven, able to thrive in a fast-paced environment while meeting deadlines without compromising quality.
• Strong leadership skills with the ability to coach and motivate teams in Agile practices.
• High ethical standards, accountability, and transparency in decision-making.

Communication & Stakeholder Engagement

• Internal: Regular interaction with the Managing Director, department heads, ICT, and Innovation teams to ensure strategic alignment.
• External: Collaboration with software vendors, service providers, and industry partners to integrate innovative banking solutions.

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How to Apply:

If you meet the qualifications and are excited about this opportunity, submit your application via the Mwanga Hakika Bank Career Page (careers-page.com).

Application Deadline: 31st March 2025.
Only shortlisted candidates will be contacted.