Front Desk Receptionist – Join Sea Cliff Hotel

📍 Location: Dar es Salaam, Tanzania
📄 Job Type: Full-time | On-site

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About Sea Cliff Hotel

Welcome to Sea Cliff Hotel Dar es Salaam, a premier destination offering luxury, comfort, and breathtaking views of the Indian Ocean. Situated on a stunning cliffside, we provide world-class amenities, including elegantly designed rooms and suites, an international signature restaurant, a swimming pool, a fitness center, and a rejuvenating spa. Our dedicated team is committed to delivering exceptional service, ensuring a seamless and unforgettable experience for every guest. Conveniently located near the city’s top attractions, Sea Cliff Hotel is the perfect blend of elegance and relaxation.

About the Role

We are looking for a Front Desk Receptionist to join our team in Dar es Salaam. This role is ideal for a friendly, detail-oriented professional with excellent customer service skills. As the first point of contact, you will be responsible for welcoming guests, managing reservations, handling inquiries, and ensuring a smooth check-in and check-out experience.

Key Responsibilities

Greet and assist guests with warmth and professionalism upon arrival and departure.
Manage reservations efficiently, ensuring accuracy in bookings and guest requests.
Handle phone calls and emails, providing prompt and courteous assistance.
Process check-ins and check-outs, ensuring a seamless experience for guests.
Maintain accurate records of guest information and payments.
Assist with clerical and administrative tasks, supporting hotel operations.
Coordinate with housekeeping and other departments to meet guest needs.
Provide information about hotel services, local attractions, and travel arrangements.

What We’re Looking For

✔ Proficiency in phone etiquette and front desk operations.
✔ Strong customer service and communication skills.
✔ Ability to multitask, work independently, and collaborate with a team.
✔ Attention to detail and excellent organizational skills.
✔ Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
✔ Previous experience in the hospitality industry is an advantage.

Why Join Us?

🌍 Work in a luxury hotel with a stunning oceanfront location.
🏆 Be part of a world-class team dedicated to excellence in hospitality.
📈 Enjoy career growth opportunities in a dynamic environment.