Field Sales Supervisor – Smollan

Job Type: Full-time

Industry: FMCG (Fast-Moving Consumer Goods)

About the Role

Smollan is looking for a Field Sales Supervisor to lead and drive sales performance within a designated territory. This role involves managing a field sales team, optimizing product availability, and ensuring sales targets are met while maintaining cost efficiency. If you have strong leadership skills and a passion for sales, this is a great opportunity to contribute to a dynamic and fast-paced environment.

Jiunge na Wengine WhatsApp Channel Bofya Hapa

Ongeza nafasi ya kupigiwa simu, Tengeneza CV Bora Kuanzia Sh 4000 CV Bofya Hapa

Key Responsibilities

1. Achieving Sales Targets

Drive all sales activities to maximize revenue and meet set sales objectives.
Break down weekly and daily sales targets for the team and ensure clear communication.
Continuously monitor and evaluate performance, making necessary adjustments to meet targets.
Optimize sales processes for maximum efficiency and cost-effectiveness.
Ensure execution of the route-to-market retail strategy.
Grow sales volume by creating demand and expanding customer reach.
Monitor and assess the quality of work by Field Sales Representatives (FSRs), providing feedback and corrective action as needed.
Ensure full team deployment (feet on the street) and track field performance.
Provide regular reports and insights to the Field Sales Manager.

2. Account & Distributor Management

Work closely with distributors and sales partners to exceed growth targets.
Ensure effective sales target tracking and control.
Address and resolve customer concerns promptly.
Stay updated on market trends and competitor activities to refine sales strategies.
Ensure all team members align with client and company performance standards.

3. Operational Excellence

Maintain Joint Business Plans (JBPs) and conduct quarterly business reviews to identify growth opportunities.
Collaborate with client account teams to meet sales objectives.
Maintain an updated database of distributor contacts.
Track and manage sales expenses and operational budgets.
Oversee proper usage and maintenance of Smollan assets, including Handheld Terminal (HHT) devices.
Ensure compliance with company policies and sales operational procedures.
Conduct regular performance reviews (RAG assessments) for FSRs.
Submit daily and weekly sales reports to the Field Sales Manager.
Work with the customer service team to ensure timely order dispatch and delivery.

4. People Management & Team Development

Communicate company goals and ensure team alignment with sales objectives.
Monitor FSR performance, providing guidance and corrective actions when necessary.
Allocate tasks efficiently and ensure FSRs meet key performance benchmarks.
Provide ongoing training and coaching to enhance team effectiveness.
Conduct weekly staff meetings to discuss performance, challenges, and updates.
Manage team disciplinary procedures and resolve grievances in coordination with HR.
Ensure FSRs adhere to work schedules and planned call cycles.
Work closely with HR regarding staff payments, performance management, and career growth.

5. Self & Team Management

Ensure accurate and timely communication of information across the team.
Track and monitor FSR attendance, activities, and performance metrics.
Uphold quality and productivity standards within the sales team.
Adapt to market changes and adjust strategies as required.
Balance personal and team objectives while aligning with broader organizational goals.

Qualifications & Experience

Education: Diploma or Degree in Sales, Marketing, or a related field.
Experience: Minimum 3 years of sales experience in the FMCG industry, preferably as a Senior Sales Representative.