Mkombozi Bank
Customer Service and Operations Manager (CSOM) – Mkombozi Bank (February 2025)
Join Our Team!
Mkombozi Bank is looking for a dynamic and experienced professional to join our Morogoro branch as a Customer Service and Operations Manager (CSOM). If you have a strong background in banking operations and customer service, this could be the perfect opportunity for you.
Position: Customer Service and Operations Manager (CSOM)
Location: Morogoro Branch
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Qualifications:
- Bachelor’s degree in Commerce, Finance, Economics, Business Administration, or a related field.
- CPA (T) or ACCA certification is required.
- A Master’s degree in a relevant field is an added advantage.
Experience:
- Minimum of 5 years in financial management, with at least 3 years in a supervisory role.
Key Responsibilities:
- Demonstrate strong knowledge of banking operations, including YC, AML, and compliance regulations.
- Provide effective leadership and manage a high-performing team.
- Oversee branch cash management, reconciliation processes, and financial controls.
- Deliver exceptional customer service by efficiently handling complex inquiries and issues.
- Identify, assess, and mitigate risks while implementing robust security and control measures.
How to Apply:
Qualified candidates must submit their CV and Cover Letter, along with copies of academic certificates, via email to:
Email: recruitment@mkombozibank.co.tz
Subject: Customer Service and Operations Manager (CSOM)
Deadline: 28th February 2025
Be part of a growing team that values excellence and customer satisfaction. Apply today!
NB: Due to the high volume of applications, only shortlisted candidates will be contacted.
