Contact Centre Agent at Betway
Location: Dar es Salaam, Tanzania
Job Type: Full-time
website: www.betway.com
Betway Tanzania is currently hiring for Contact Centre Agent to join their working environment in Dar es Salaam, Tanzania
Duties and Responsibilities
- Providing top-tier customer service to players across all contact platforms
- Resolving customer issues efficiently
- Maintaining high communication standards while following company procedures
- Supporting outbound tasks and escalate queries when necessary
- Sharing insights with team leads to improve player experience
- Monitoring internal systems and flag issues proactively
- Staying updated through regular training and upskilling
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Qualifications
- Diploma or Degree is required
- At least 2 years of working experience as customer service or call centre
- Good communication skills
- Good in Microsoft packages such as Excel and PowerPoint
How to Apply
All candidates should submit their application online by clicking on the link provided below
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