Business Intelligence & Reporting Manager – Airtel Tanzania (March 2025)

Business Intelligence & Reporting Manager – Airtel Money Tanzania (March 2025)

Airtel Money Tanzania Ltd is looking for a highly skilled Business Intelligence & Reporting Manager to join its dynamic team. This position reports directly to the Airtel Money Director and plays a key role in driving data-driven decision-making within the company.

As a Business Intelligence & Reporting Manager, you will be responsible for delivering timely, accurate, and insightful business reports to support leadership decisions. You will also guide pricing strategies, coordinate planning, and ensure the seamless implementation of commercial processes.

Key Responsibilities

1. Business Intelligence & Market Analysis

• Develop and maintain business intelligence tools, databases, and dashboards to provide real-time insights.
• Regularly analyze market trends, competitor activities, and industry dynamics to inform strategic decisions.
• Lead the planning and execution of pricing and promotional strategies for Airtel Money.
• Gather and synthesize mobile money industry data from various sources, including public reports and internal analytics.

2. Executive Reporting & Data Insights

• Extract and analyze data on customer base, agent network, product performance, and revenue growth.
• Prepare quarterly reports for the Airtel Tanzania Board and monthly reports for group business reviews, covering key market metrics such as:
  • Customer and agent market share
  • Transaction volume and value trends
  • Market revenue performance
• Monitor and analyze weekly key performance indicators (KPIs) to identify trends and business growth opportunities.
• Generate both standard and customized reports summarizing financial and economic data for leadership review.

3. Business Performance Visibility & Intelligence

• Provide business teams with real-time insights into product and customer performance.
• Support various departments, including C2B, B2C, Mobile Banking, B2B, and Consumer Products, by offering data-driven decision-making tools.
• Track and analyze Airtel Money promotions and marketing campaigns, ensuring optimal performance.
• Work on routine and ad hoc business projects, utilizing data from the company’s data warehouse.

4. Data Mining & Analysis

• Develop and execute data extraction queries to support business reporting and decision-making.
• Analyze large datasets to uncover valuable insights that drive business efficiency.
• Utilize tools such as SQL Server, Power Query, and Power Pivot for data reporting and validation.
• Identify and report data integrity issues while ensuring high-quality data standards.

5. Report Automation & System Integration

• Lead the automation and integration of data systems to enhance reporting efficiency.
• Oversee the production, transformation, and loading of data across various databases.
• Develop and implement new reports while ensuring accuracy and completeness.
• Collaborate with BI vendors and IT teams to align development with business needs.
• Maintain data governance policies and ensure standardized definitions across all business units.

6. Team & Stakeholder Engagement

• Prepare and present monthly performance reports for the Sales and Distribution teams.
• Ensure smooth communication and timely delivery of business intelligence insights to all relevant stakeholders.
• Work closely with senior management to align reporting outputs with strategic goals.

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Qualifications & Experience

• Bachelor’s Degree in Computer Science, IT, or a related field (MBA preferred).
• 6+ years of experience in business intelligence and reporting, including expertise in tools like Oracle BI Enterprise Edition and Oracle Discoverer.
• 3+ years of experience in planning and reporting within a telecommunications or fintech environment.
• Strong business acumen, with a deep understanding of telecom BI, financial planning, and mobile money operations.

How to Apply

This is a full-time position. To submit your application, please click the link below and follow the instructions.

Join Airtel Money Tanzania and be part of a fast-growing digital financial services company, shaping the future of mobile money!