5Open Opportunities at NMB Bank

NMB Bank Job Openings in Tanzania – February 2025

Introduction

NMB Bank Plc, one of Tanzania’s leading financial institutions, is dedicated to delivering top-notch banking services. As part of its expansion and commitment to excellence, the bank is currently seeking qualified professionals to join its dynamic team. These positions play a crucial role in supporting NMB Bank’s growth and maintaining a high-performance culture.

If you’re looking for a rewarding career in a progressive and innovative work environment, this is your chance to apply. Below are the available job opportunities, along with detailed descriptions, eligibility requirements, and application guidelines.

Available Job Positions

1. Contact Centre Trainer (Fixed Term – 3 Years)

Location: Head Office, HQ
Job Purpose:
The Contact Centre Trainer is responsible for developing and delivering comprehensive training programs to ensure Contact Centre staff are well-equipped to provide outstanding customer service.

Key Responsibilities:

• Design and conduct onboarding training programs for new employees.
• Develop and maintain training materials aligned with banking products, services, and policies.
• Provide coaching and refresher training to enhance customer service skills.
• Analyze performance data to identify training needs and improvements.
• Work closely with managers to implement targeted training strategies.

Eligibility Criteria:

• Bachelor’s degree in Business Studies, Education, Communications, or a related field.
• Minimum of 3 years of experience in customer service or contact center training.
• Certification in Training or Coaching is an added advantage.
• Proven experience as a Contact Centre Trainer.

Application Deadline: 3rd March 2025

2. Manager; Trade Operations

Location: Head Office, HQ
Job Purpose:
Overseeing the Trade Operations team to ensure efficiency, compliance, and top-quality service delivery.

Key Responsibilities:

• Manage trade finance transactions, including Export/Import Letters of Credit and Documentary Collection.
• Support business units in implementing trade finance solutions.
• Monitor workflows to ensure adherence to service level agreements (SLAs).
• Identify and mitigate operational risks while implementing improvements.

Eligibility Criteria:

• Bachelor’s Degree in Finance, Accounting, or a related field.
• Certification in Trade Finance (CITF, CPA, CPB) is a plus.
• Minimum of 3 years of experience in Trade Finance and Banking Operations.

Application Deadline: 25th February 2025

3. Project Manager (Fixed Term – 1 Year)

Location: Head Office, HQ
Job Purpose:
Leading and delivering strategic construction projects while ensuring they meet quality, budget, and timeline objectives.

Key Responsibilities:

• Define project scope, objectives, and deliverables.
• Develop and execute comprehensive project plans.
• Manage risks and coordinate cross-functional teams.
• Conduct quality assurance and facilitate project closure.

Eligibility Criteria:

• Bachelor’s degree in Architecture, Quantity Surveying, Civil Engineering, or a related field.
• At least 5 years of experience in managing construction projects.

Application Deadline: 27th February 2025

---

4. Senior Manager; Credit Risk

Location: Head Office, HQ
Job Purpose:
Managing retail banking portfolios and minimizing credit risk exposure while ensuring compliance with regulatory frameworks.

Key Responsibilities:

• Assess and monitor credit risks related to retail banking.
• Conduct performance reviews of credit products to ensure risk management compliance.
• Lead the credit risk team and ensure timely resolution of identified issues.
• Monitor and report credit risk controls.

Eligibility Criteria:

• Bachelor’s degree in Banking, Business Administration, Accounting, Finance, or related fields.
• At least 8 years of experience in Banking, with 5 years in Credit Risk Management.

Application Deadline: 3rd March 2025

5. Specialist; Employee Relations

Location: Head Office, HQ
Job Purpose:
Enhancing positive workplace relationships and assisting the HR team in handling employee relations matters.

Key Responsibilities:

• Support the Head of HR in addressing employee relations issues.
• Facilitate communication with employee representatives while ensuring labor law compliance.
• Manage disciplinary cases, grievances, and conflict resolution processes.

Eligibility Criteria:

• Bachelor’s degree in Law, Industrial Relations, Human Resource Management, or related fields.
• Minimum of 3 years of experience in Employee Relations within a medium to large organization.

Application Deadline: 28th February 2025

How to Apply

Interested candidates can apply by visiting the NMB Bank Careers page. Browse through the available job listings and follow the step-by-step application process.

Conclusion

NMB Bank presents an excellent opportunity for professionals seeking to grow within a dynamic and forward-thinking financial institution. If you meet the qualifications for any of these roles, don’t hesitate to apply before the deadlines. This is your chance to become part of a prestigious organization and advance your career.

Apply today and take the next step toward a rewarding career at NMB Bank!