Tui blue Hotel is looking for Guest Experience Supervisor to join their working team. You will lead all good and Beverage operations to support the hotel mission and achieve maximum guest satisfaction
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Ongeza nafasi ya kupigiwa simu, Tengeneza CV Bora Kuanzia Sh 4000 CV Bofya Hapa
POSITION: Guest Experience Supervisor
Duties and Responsibilities
- Oversee budget, forecasting, staff performance and regulatory compliance
- Managing inventory, purchasing and ensure good safety standards
- Development and implementation policies, procedures and training programs
- Conducting regular inspections and ensure high standards of service
- Foster positive work environment and motivate staff
- Collaboration with other departments and contribute to the development of hotel
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Qualification
- Strong leadership, interpersonal skills and attention to detail
- Proven experience in F&B operations and management
- Excellent communication skills in English with additional languages a plus
- In depth knowledge of budgeting forecasting and cost control
- Able to work effectively under pressure and manage multiple priorities
- Committed to guest satisfaction and a passion for the hospitality