Commercial Key Account Manager – Alistair Group | June 2025
Alistair Group is one of the fastest-growing service providers in East and Southern Africa, offering a wide range of logistics solutions. With a strong presence in road freight, warehousing, commodity trading, and equipment rental, the company is committed to its vision: Make Africa Work Better!
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Since 2024, Alistair Group has expanded rapidly, employing over 1,000 people and managing a fleet of more than 1,000 trucks. Their ongoing growth strategy aims to deepen their impact across Africa by introducing innovative services and expanding geographically.
Core Services:
- Freight Forwarding
- Clearance & Forwarding
- Energy Industry Support
- Equipment Rental
- Commodity Trading
- Integrated Logistics Solutions
- Warehousing
- Ocean Freight
Key Industries Served:
- Mining
- Oil & Gas
- Agriculture
- Construction
- Explosives
- Renewables
Our Vision:
To be the company that makes Africa work better.
Company Values:
Honesty, Customer Focus, Continuous Improvement, Humility, and Safety.
Role Overview: Commercial Key Account Manager (CKAM)
As a CKAM, you will be the main contact for key customers, ensuring their needs are met efficiently and proactively. This role demands excellent communication, operational insight, and a strong customer-first approach. You will build lasting relationships and drive value for both clients and Alistair Group.
Key Responsibilities:
- Understand customers’ industries and tailor solutions to meet their needs.
- Identify new service opportunities to enhance client satisfaction and grow revenue.
- Act as the daily liaison between the company and clients, resolving queries promptly.
- Work with internal teams to coordinate assets and manage orders from confirmation to delivery.
- Prevent delays and manage issues to avoid unnecessary charges.
- Support onboarding new customers and new projects with dedicated attention.
- Provide regular performance reports highlighting successes and improvement areas.
Qualifications:
- Strong interpersonal and communication skills.
- Excellent problem-solving and decision-making under pressure.
- Customer-focused with a proactive attitude.
- Good understanding of logistics and transport operations.
- Ability to handle multiple clients and projects efficiently.
- Detail-oriented with strong organization and time management skills.
Why Join Alistair Group?
- Be part of an international team driving logistics innovation.
- Gain experience with cutting-edge technologies and process improvements.
- Thrive in a collaborative environment that values creativity and efficiency.
Working Hours: Monday to Friday (7:20 AM – 4:20 PM) and Alternate Saturdays (8:00 AM – 12:00 PM).
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Note: Alistair Group reserves the right to end the recruitment process at any stage. Invitation to assessments or interviews does not guarantee employment.
How to Apply:
This is a full-time position. Submit your application by clicking the link below:
CLICK HERE TO APPLY FOR THE POSITION
