Team Leader, Rehabilitation at Standard Bank – June 2025
Location: Tanzania
Employer: Standard Bank
Job Type: Full-time
Application Deadline: Not specified
Standard Bank is seeking an experienced and motivated individual to fill the role of Team Leader, Rehabilitation. This position offers an opportunity to provide strategic and operational leadership within the Recoveries and Rehabilitation unit. You will lead a team of Collections Officers in restoring arrear accounts and preventing accounts from becoming Non-Performing Loans (NPL).
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This role plays a key part in achieving departmental goals by executing effective in-house and legal collection strategies, maintaining vendor relations, and ensuring compliance with legal standards.
Key Responsibilities
- Support the Manager, Recoveries & Rehabilitation in executing departmental strategies
- Lead and supervise a team of Collections Officers to normalize arrears and manage NPL risk
- Implement and optimize collection and recovery procedures
- Ensure compliance with legal frameworks in all recovery actions
- Liaise and coordinate with external vendors (Attorneys, Debt Collection Agencies, Auctioneers, etc.)
- Monitor and manage operational costs, vendor outputs, and recovery outcomes
- Drive legal recovery efforts in alignment with Standard Bank’s policies
Qualifications
Minimum Education Requirements:
- Bachelor’s Degree in Business Administration, Commerce, Legal, or Office Administration
Experience Requirements:
Operations Control – 3 to 4 Years
- Experience with credit risk assessment for secured and unsecured products
- Operational oversight of external vendors and service contracts
Legal Collections – 3 to 4 Years
- Experience in legal collections within the banking or financial services industry
- Ability to lead a recovery team effectively and resolve high-risk arrears
- Familiarity with legal and compliance frameworks governing collections
Behavioral Competencies:
- Strong attention to detail and time management
- Conflict resolution and team empowerment
- Decision making and goal orientation
- Communication and interpersonal skills
- Integrity and accountability in handling sensitive financial information
Technical Competencies:
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- Coaching and mentoring team members
- Managing challenging calls
- Financial and legal recovery planning
- Legal compliance and collections process
- Vendor and performance management
How to Apply
This is a full-time position. Interested candidates should submit their applications through the link below:
CLICK HERE TO APPLY FOR THE POSITION
To explore more job opportunities in Tanzania, visit the Tanzania Jobs section at www.jamiichecktz.com. Keep checking back for updates on the latest jobs, internships, and professional openings across the country.
